Help Center
Welcome to the Help Center. Find answers to common questions and detailed guides here to troubleshoot issues and understand how to best use GradeUp Ontario.
Knowledge Base
To create an account in GradeUp Ontario:
1. Open the app and tap Sign up.
2. Enter your email and create a secure password.
3. Optionally, register using Google for single-tap sign in.
4. Follow the on-screen instructions to verify your email.
5. Once confirmed, you’ll be taken to your personalized dashboard.
The main dashboard is organized by grade and subject. Choose your grade, then select a subject to start quizzes or review flashcards.
Use the bottom navigation to switch between Home, Practice, Analytics, and Profile.
Access your streak and performance in the Analytics tab at any time.
To upgrade for unlimited access:
1. Tap the Upgrade or Premium button from the dashboard.
2. Select your preferred plan (monthly or yearly).
3. Follow the payment instructions using your app store or credit/debit card.
4. Premium unlocks unlimited quizzes, flashcards, and offline access.
Enable notifications to get daily quiz reminders and updates:
1. Go to the Profile or Settings tab.
2. Tap Enable Notifications.
3. For Android/iOS, allow app permissions if prompted.
4. Customize your preferences, such as time of daily prompt or subject alerts.
5. Notifications keep you on track and celebrate milestones!
We prioritize your privacy and safety.
- Access security settings via Profile → Settings.
- Enable two-factor authentication for extra account protection.
- Review and manage your saved data at any time.
- No external ads, and data is encrypted and not shared with third parties.
- For details, visit our Privacy Policy.
Frequently Asked Questions (FAQ)
- Q: Is GradeUp Ontario free?
A: Yes, there is a free tier with limited daily usage and a paid subscription for unlimited access. - Q: How do I reset my password?
A: Use the "Forgot Password" link on the sign-in screen to reset your password via email. - Q: Can I use the app offline?
A: Yes, premium users have offline access to downloaded quizzes and flashcards. - Q: How do I contact support?
A: Use the contact form on our site or email support@temagamisoftware.ca.